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Ask CFPB
Questions people ask about cards, answered from the Consumer Financial Protection Bureau's published Q&A. We link the answer and quote it; we do not rewrite it.
CFPB · read October 2, 2026
Prescreened credit offers are firm offers of credit.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
A money market account is a type of account offered by banks and credit unions. Like other deposit accounts, money market accounts are insured by the FDIC or NCUA, up to $250,000 held by the same owner or owners.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
Once you notify your bank or credit union about an unauthorized transaction (that is, a charge or withdrawal you didn’t make or allow), it generally has ten business days to investigate the issue. The bank or credit union must correct an error within one business day after determining that an error has occurred. Your bank or credit union then has three business days to report its findings to you.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
An overdraft occurs when you don’t have enough money in your account to cover a transaction, but the bank pays the transaction anyway.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
For one-time debit card transactions and ATM withdrawals, banks cannot charge you an overdraft fee unless you opt in. However, banks are allowed to charge overdraft fees for checks and recurring electronic payments, even if you did not opt in.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
If you link your credit card to your checking account to cover overdrafts, you can be charged a fee if the fee was disclosed to you.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
You can avoid debit card overdraft fees by declining to opt in to debit card overdraft or by cancelling debit card overdraft coverage if you have opted into it.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
Yes. Banks and credit unions can decide whether to pay a debit transaction that would cause an overdraft.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
It depends on what you wrote the check to pay.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
A home equity line of credit (HELOC) is an “open-end” line of credit that allows you to borrow repeatedly against your home equity.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
Contact your bank or credit union immediately. You should tell your bank or credit union you never authorized this payment. You should also ask the bank or credit union to reverse the debit.Read the full answer at consumerfinance.gov
CFPB · read October 2, 2026
No. You authorized your friend to use your card. Your bank or credit union does not have to give you back the money.Read the full answer at consumerfinance.gov
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